Several parents and children have conflicts because of their difference of opinions (30) ______ they must understand is natural as there is a generation gap between them.

Read the following passage and mark the letter A, B, C or D to indicate the correct answer to each of the questions from 35 to 42.

Did you ever watch a video on the Internet? Maybe you used YouTube. YouTube is a Website where people can share their video. Today, YouTube is an important part of the Internet. However, that wasn't always true.

YouTube started with a young man named Jawed Karim and two friends. One day, Karim was on the Internet. He wanted information about the 2004 tsunami in Southeast Asia. He found news stories about it, but he couldn't find any videos. This gave Karim an idea. He wanted to help people put video on the Internet. Karim told his friends about this idea. Together, they created a company - YouTube.

YouTube become a global success. Millions of people around the world visited the Website. It was clear to Google, another Internet company, that YouTube had a lot of value. Google made a deal. It bought YouTube for $1.65 billion. As a result, YouTube investors and its employees made a lot of money. The three friends who started YouTube were very big investors. Therefore, they made an enormous amount of money.

Karim became very rich, and he continued to work toward his PhD. There was something else he wanted to do. He wanted to help young people go into business. He used money and experience to start a new company called Youniversity Ventures. This company helps young people who have good business ideas. It gives them advice and money to start Internet businesses. Milo is one business that students started with the help of Youniversity Ventures.

Milo is a shopping Website. It helps people find products in stores near their homes. Another example is AirBob. This Web site helps people find for video conferences. People in different places can use this site to have business meetings.

Karim has some advice for students who want to start business. First, find a successful company. Do a lot of research about the company and the top people in the company. There, copy the way they do things. For students who wants to start Internet business, Karim is probably a very good example to copy.

What can be the best title for the passage?

Read the following passage and mark the letter A, B, C or D to indicate the correct answer to each of the questions from 30 to 34.

When we meet people for the first time, we often make decisions about them based entirely on how they look. And of course, we too are being judged on our appearance. Undoubtedly, it’s what’s inside that’s important but sometimes we can send out the wrong signals and so get a negative reaction, simply by wearing inappropriate clothing.

When selecting your clothes each day, it is therefore important to think about who you’re likely to meet, where you are going to be spending most of your time and what tasks you are likely to perform. Clearly, on a practical level, some outfits will be more appropriate to different sorts of activity and this will dictate your choice to an extent. However, there’s no need to abandon your individual taste completely. After all, if you dress to please somebody else’s idea of what looks good, you may end up feeling uncomfortable and not quite yourself.

Some colours bring your natural colouring to life and others can give you a washed-out appearance. Try out new ones by all means, but remember that dressing in bright colours when you really like subtle neutral tones or vice versa will make you feel self-conscious and uncomfortable. You know deep down where your own taste boundaries lie. It may be fun to cross these sometimes, but do take care not to go too far all at once.

Reappraising your image isn’t selfish because everyone who comes into contact with you will benefit. You’ll look better and you’ll feel a better person all round. And if in doubt, you only need to read Professor Albert Mehrabian’s book Silent Messages, which showed that the impact we make on each other depends 55 percent on how we look and behave, 38 percent on how we speak, and only seven percent on what we actually say.

(Adapter from “Expert First” by Jan Bell and Roger Gower)

Which could be the best title for the passage?