Read the passage and choose the best option to answer each of the following questions.

We are rapidly moving toward a workplace where people interact with machines on a routine basis. With the advent of artificial intelligence (Al), and the chatbots that it powers, technology is now interwoven into many of our everyday job tasks. In fact, it has been reported that more than 80 percent of businesses plan to be using chatbots by 2020.

Over the past few years, technology has made huge advances in approximating human interaction, especially when it comes to speech recognition and detection of emotions, visual cues and voice intonation. Al is set to impact work in three major ways: human-to-machine interaction, smart process automation and advanced analytics.

Human-to-machine interaction is becoming more and more advanced, and today the goal is to make machines interact in as human-like ways as possible. Machines are just now starting to be able to detect emotion in our voices and in our written words, and they can learn to change their responses accordingly.

Al will also affect work through smart process automation, the elimination of work and the labor arbitrage associated with replacing people with bots. Today, machines are already responsible for much of the basic work being done across many industries. From robotic process automation to natural language document translation to fielding customer service requests, they are becoming smarter and more capable.

The third way Al impacts businesses is through advanced analytics — using data to find patterns and then using machine learning to discover insights. This really gets to the heart of the question “How are Al-powered machines and chatbots changing the future of work?”

Organizations today must take all of these things into consideration in order to be competitive in the business world of tomorrow.

(CMS Wire)

1. What has made technology interwoven into many of our everyday job tasks?

Listen to John Keith, a fitness instructor, talking about four types of physical activity. Listen carefully and fill in the blanks with ONE word for each blank. Your browser does not support the audio element.

My name’s John Keith and I’ve been a fitness instructor for more than ten years. Today I’d like to talk about the precautions we all need to take when doing different types of physical activity. Aerobic exercise seem very simple and easy to do. However, studies have shown that if you do your(1)_________outdoors in the hot and sunny weather, your body can overheat and lose a lot of fluid. This can lead to heat stroke. You should drink a glass of water before a workout and then pase regularly to drink more. You should also exercise early in the(2)________when it’s not too hot. Next is simming. It’s very important to be safe in the water. Swimming pools may look safe, but you should always(3)________the pool water before jumping in. Cold water can make your blood pressure and heart rate go(4)_______. Make sure you have warmed up your boby by stretching or jumping. Don’t swim in bad weather, especially in the rivers, lakes or the sea. If you are swimming and lightning strikes, you risk serious(5)_______or death.

Now, how about yoga? This exercise may look easy and suitable for people of all(6)_____. However, if it’s not done properly, it can do more(7)_______than good. You need to do some warm-up exercise such as stretching before you start your yoga practice. This will relax your(8)____and prevent any dammage to your joints.__________ The last type of physical activity is fitness(9)_______. First, you need good(10)______to keep you comfortable and pain-free. Next, when yo walk, don’t look at your feet. This will slow you down and cause back pain. Finally, remember to bring water with you and drink at least 150ml for every 15 minutes of walking. That’s all from me for today. Hope you find these safety precautions useful. Thanks for listening.

Question 10:

Listen to John Keith, a fitness instructor, talking about four types of physical activity. Listen carefully and fill in the blanks with ONE word for each blank. Your browser does not support the audio element.

My name’s John Keith and I’ve been a fitness instructor for more than ten years. Today I’d like to talk about the precautions we all need to take when doing different types of physical activity. Aerobic exercise seem very simple and easy to do. However, studies have shown that if you do your(1)_________outdoors in the hot and sunny weather, your body can overheat and lose a lot of fluid. This can lead to heat stroke. You should drink a glass of water before a workout and then pase regularly to drink more. You should also exercise early in the(2)________when it’s not too hot. Next is simming. It’s very important to be safe in the water. Swimming pools may look safe, but you should always(3)________the pool water before jumping in. Cold water can make your blood pressure and heart rate go(4)_______. Make sure you have warmed up your boby by stretching or jumping. Don’t swim in bad weather, especially in the rivers, lakes or the sea. If you are swimming and lightning strikes, you risk serious(5)_______or death.

Now, how about yoga? This exercise may look easy and suitable for people of all(6)_____. However, if it’s not done properly, it can do more(7)_______than good. You need to do some warm-up exercise such as stretching before you start your yoga practice. This will relax your(8)____and prevent any dammage to your joints.__________ The last type of physical activity is fitness(9)_______. First, you need good(10)______to keep you comfortable and pain-free. Next, when yo walk, don’t look at your feet. This will slow you down and cause back pain. Finally, remember to bring water with you and drink at least 150ml for every 15 minutes of walking. That’s all from me for today. Hope you find these safety precautions useful. Thanks for listening.

Question 9:

Listen to John Keith, a fitness instructor, talking about four types of physical activity. Listen carefully and fill in the blanks with ONE word for each blank. Your browser does not support the audio element.

My name’s John Keith and I’ve been a fitness instructor for more than ten years. Today I’d like to talk about the precautions we all need to take when doing different types of physical activity. Aerobic exercise seem very simple and easy to do. However, studies have shown that if you do your(1)_________outdoors in the hot and sunny weather, your body can overheat and lose a lot of fluid. This can lead to heat stroke. You should drink a glass of water before a workout and then pase regularly to drink more. You should also exercise early in the(2)________when it’s not too hot. Next is simming. It’s very important to be safe in the water. Swimming pools may look safe, but you should always(3)________the pool water before jumping in. Cold water can make your blood pressure and heart rate go(4)_______. Make sure you have warmed up your boby by stretching or jumping. Don’t swim in bad weather, especially in the rivers, lakes or the sea. If you are swimming and lightning strikes, you risk serious(5)_______or death.

Now, how about yoga? This exercise may look easy and suitable for people of all(6)_____. However, if it’s not done properly, it can do more(7)_______than good. You need to do some warm-up exercise such as stretching before you start your yoga practice. This will relax your(8)____and prevent any dammage to your joints.__________ The last type of physical activity is fitness(9)_______. First, you need good(10)______to keep you comfortable and pain-free. Next, when yo walk, don’t look at your feet. This will slow you down and cause back pain. Finally, remember to bring water with you and drink at least 150ml for every 15 minutes of walking. That’s all from me for today. Hope you find these safety precautions useful. Thanks for listening.

Question 8:

Listen to John Keith, a fitness instructor, talking about four types of physical activity. Listen carefully and fill in the blanks with ONE word for each blank. Your browser does not support the audio element.

My name’s John Keith and I’ve been a fitness instructor for more than ten years. Today I’d like to talk about the precautions we all need to take when doing different types of physical activity. Aerobic exercise seem very simple and easy to do. However, studies have shown that if you do your(1)_________outdoors in the hot and sunny weather, your body can overheat and lose a lot of fluid. This can lead to heat stroke. You should drink a glass of water before a workout and then pase regularly to drink more. You should also exercise early in the(2)________when it’s not too hot. Next is simming. It’s very important to be safe in the water. Swimming pools may look safe, but you should always(3)________the pool water before jumping in. Cold water can make your blood pressure and heart rate go(4)_______. Make sure you have warmed up your boby by stretching or jumping. Don’t swim in bad weather, especially in the rivers, lakes or the sea. If you are swimming and lightning strikes, you risk serious(5)_______or death.

Now, how about yoga? This exercise may look easy and suitable for people of all(6)_____. However, if it’s not done properly, it can do more(7)_______than good. You need to do some warm-up exercise such as stretching before you start your yoga practice. This will relax your(8)____and prevent any dammage to your joints.__________ The last type of physical activity is fitness(9)_______. First, you need good(10)______to keep you comfortable and pain-free. Next, when yo walk, don’t look at your feet. This will slow you down and cause back pain. Finally, remember to bring water with you and drink at least 150ml for every 15 minutes of walking. That’s all from me for today. Hope you find these safety precautions useful. Thanks for listening.

Question 7:

Listen to John Keith, a fitness instructor, talking about four types of physical activity. Listen carefully and fill in the blanks with ONE word for each blank. Your browser does not support the audio element.

My name’s John Keith and I’ve been a fitness instructor for more than ten years. Today I’d like to talk about the precautions we all need to take when doing different types of physical activity. Aerobic exercise seem very simple and easy to do. However, studies have shown that if you do your(1)_________outdoors in the hot and sunny weather, your body can overheat and lose a lot of fluid. This can lead to heat stroke. You should drink a glass of water before a workout and then pase regularly to drink more. You should also exercise early in the(2)________when it’s not too hot. Next is simming. It’s very important to be safe in the water. Swimming pools may look safe, but you should always(3)________the pool water before jumping in. Cold water can make your blood pressure and heart rate go(4)_______. Make sure you have warmed up your boby by stretching or jumping. Don’t swim in bad weather, especially in the rivers, lakes or the sea. If you are swimming and lightning strikes, you risk serious(5)_______or death.

Now, how about yoga? This exercise may look easy and suitable for people of all(6)_____. However, if it’s not done properly, it can do more(7)_______than good. You need to do some warm-up exercise such as stretching before you start your yoga practice. This will relax your(8)____and prevent any dammage to your joints.__________ The last type of physical activity is fitness(9)_______. First, you need good(10)______to keep you comfortable and pain-free. Next, when yo walk, don’t look at your feet. This will slow you down and cause back pain. Finally, remember to bring water with you and drink at least 150ml for every 15 minutes of walking. That’s all from me for today. Hope you find these safety precautions useful. Thanks for listening.

Question 6:

Listen to John Keith, a fitness instructor, talking about four types of physical activity. Listen carefully and fill in the blanks with ONE word for each blank. Your browser does not support the audio element.

My name’s John Keith and I’ve been a fitness instructor for more than ten years. Today I’d like to talk about the precautions we all need to take when doing different types of physical activity. Aerobic exercise seem very simple and easy to do. However, studies have shown that if you do your(1)_________outdoors in the hot and sunny weather, your body can overheat and lose a lot of fluid. This can lead to heat stroke. You should drink a glass of water before a workout and then pase regularly to drink more. You should also exercise early in the(2)________when it’s not too hot. Next is simming. It’s very important to be safe in the water. Swimming pools may look safe, but you should always(3)________the pool water before jumping in. Cold water can make your blood pressure and heart rate go(4)_______. Make sure you have warmed up your boby by stretching or jumping. Don’t swim in bad weather, especially in the rivers, lakes or the sea. If you are swimming and lightning strikes, you risk serious(5)_______or death.

Now, how about yoga? This exercise may look easy and suitable for people of all(6)_____. However, if it’s not done properly, it can do more(7)_______than good. You need to do some warm-up exercise such as stretching before you start your yoga practice. This will relax your(8)____and prevent any dammage to your joints.__________ The last type of physical activity is fitness(9)_______. First, you need good(10)______to keep you comfortable and pain-free. Next, when yo walk, don’t look at your feet. This will slow you down and cause back pain. Finally, remember to bring water with you and drink at least 150ml for every 15 minutes of walking. That’s all from me for today. Hope you find these safety precautions useful. Thanks for listening.

Question 5:

Listen to John Keith, a fitness instructor, talking about four types of physical activity. Listen carefully and fill in the blanks with ONE word for each blank. Your browser does not support the audio element.

My name’s John Keith and I’ve been a fitness instructor for more than ten years. Today I’d like to talk about the precautions we all need to take when doing different types of physical activity. Aerobic exercise seem very simple and easy to do. However, studies have shown that if you do your(1)_________outdoors in the hot and sunny weather, your body can overheat and lose a lot of fluid. This can lead to heat stroke. You should drink a glass of water before a workout and then pase regularly to drink more. You should also exercise early in the(2)________when it’s not too hot. Next is simming. It’s very important to be safe in the water. Swimming pools may look safe, but you should always(3)________the pool water before jumping in. Cold water can make your blood pressure and heart rate go(4)_______. Make sure you have warmed up your boby by stretching or jumping. Don’t swim in bad weather, especially in the rivers, lakes or the sea. If you are swimming and lightning strikes, you risk serious(5)_______or death.

Now, how about yoga? This exercise may look easy and suitable for people of all(6)_____. However, if it’s not done properly, it can do more(7)_______than good. You need to do some warm-up exercise such as stretching before you start your yoga practice. This will relax your(8)____and prevent any dammage to your joints.__________ The last type of physical activity is fitness(9)_______. First, you need good(10)______to keep you comfortable and pain-free. Next, when yo walk, don’t look at your feet. This will slow you down and cause back pain. Finally, remember to bring water with you and drink at least 150ml for every 15 minutes of walking. That’s all from me for today. Hope you find these safety precautions useful. Thanks for listening.

Question 4:

Listen to John Keith, a fitness instructor, talking about four types of physical activity. Listen carefully and fill in the blanks with ONE word for each blank. Your browser does not support the audio element.

My name’s John Keith and I’ve been a fitness instructor for more than ten years. Today I’d like to talk about the precautions we all need to take when doing different types of physical activity. Aerobic exercise seem very simple and easy to do. However, studies have shown that if you do your(1)_________outdoors in the hot and sunny weather, your body can overheat and lose a lot of fluid. This can lead to heat stroke. You should drink a glass of water before a workout and then pase regularly to drink more. You should also exercise early in the(2)________when it’s not too hot. Next is simming. It’s very important to be safe in the water. Swimming pools may look safe, but you should always(3)________the pool water before jumping in. Cold water can make your blood pressure and heart rate go(4)_______. Make sure you have warmed up your boby by stretching or jumping. Don’t swim in bad weather, especially in the rivers, lakes or the sea. If you are swimming and lightning strikes, you risk serious(5)_______or death.

Now, how about yoga? This exercise may look easy and suitable for people of all(6)_____. However, if it’s not done properly, it can do more(7)_______than good. You need to do some warm-up exercise such as stretching before you start your yoga practice. This will relax your(8)____and prevent any dammage to your joints.__________ The last type of physical activity is fitness(9)_______. First, you need good(10)______to keep you comfortable and pain-free. Next, when yo walk, don’t look at your feet. This will slow you down and cause back pain. Finally, remember to bring water with you and drink at least 150ml for every 15 minutes of walking. That’s all from me for today. Hope you find these safety precautions useful. Thanks for listening.

Question 3:

Listen to John Keith, a fitness instructor, talking about four types of physical activity. Listen carefully and fill in the blanks with ONE word for each blank. Your browser does not support the audio element.

My name’s John Keith and I’ve been a fitness instructor for more than ten years. Today I’d like to talk about the precautions we all need to take when doing different types of physical activity. Aerobic exercise seem very simple and easy to do. However, studies have shown that if you do your(1)_________outdoors in the hot and sunny weather, your body can overheat and lose a lot of fluid. This can lead to heat stroke. You should drink a glass of water before a workout and then pase regularly to drink more. You should also exercise early in the(2)________when it’s not too hot. Next is simming. It’s very important to be safe in the water. Swimming pools may look safe, but you should always(3)________the pool water before jumping in. Cold water can make your blood pressure and heart rate go(4)_______. Make sure you have warmed up your boby by stretching or jumping. Don’t swim in bad weather, especially in the rivers, lakes or the sea. If you are swimming and lightning strikes, you risk serious(5)_______or death.

Now, how about yoga? This exercise may look easy and suitable for people of all(6)_____. However, if it’s not done properly, it can do more(7)_______than good. You need to do some warm-up exercise such as stretching before you start your yoga practice. This will relax your(8)____and prevent any dammage to your joints.__________ The last type of physical activity is fitness(9)_______. First, you need good(10)______to keep you comfortable and pain-free. Next, when yo walk, don’t look at your feet. This will slow you down and cause back pain. Finally, remember to bring water with you and drink at least 150ml for every 15 minutes of walking. That’s all from me for today. Hope you find these safety precautions useful. Thanks for listening.

Question 2:

Listen to John Keith, a fitness instructor, talking about four types of physical activity. Listen carefully and fill in the blanks with ONE word for each blank. Your browser does not support the audio element.

My name’s John Keith and I’ve been a fitness instructor for more than ten years. Today I’d like to talk about the precautions we all need to take when doing different types of physical activity. Aerobic exercise seem very simple and easy to do. However, studies have shown that if you do your(1)_________outdoors in the hot and sunny weather, your body can overheat and lose a lot of fluid. This can lead to heat stroke. You should drink a glass of water before a workout and then pase regularly to drink more. You should also exercise early in the(2)________when it’s not too hot. Next is simming. It’s very important to be safe in the water. Swimming pools may look safe, but you should always(3)________the pool water before jumping in. Cold water can make your blood pressure and heart rate go(4)_______. Make sure you have warmed up your boby by stretching or jumping. Don’t swim in bad weather, especially in the rivers, lakes or the sea. If you are swimming and lightning strikes, you risk serious(5)_______or death.

Now, how about yoga? This exercise may look easy and suitable for people of all(6)_____. However, if it’s not done properly, it can do more(7)_______than good. You need to do some warm-up exercise such as stretching before you start your yoga practice. This will relax your(8)____and prevent any dammage to your joints.__________ The last type of physical activity is fitness(9)_______. First, you need good(10)______to keep you comfortable and pain-free. Next, when yo walk, don’t look at your feet. This will slow you down and cause back pain. Finally, remember to bring water with you and drink at least 150ml for every 15 minutes of walking. That’s all from me for today. Hope you find these safety precautions useful. Thanks for listening.

Question 1: